The use of social media for business purposes is now necessary. Failure to use it effectively can cause the business to slip off. To make it easier for customers to get in touch with the business, WhatsApp Business has been tested last year. Today it was finally officially launched in Indonesia, Italy, Mexico, U.K and United States.
WhatsApp Business is currently offered free on the Android platform only. With this app, users will have a special profile confirming that they are a business. This allows them to put business addresses, phone numbers, emails. website and information about the company in the profile section. Automation on the messaging system allows quick responses to custom questions and message delivery to customers when traders are busy to serve customers.
Currently it is only offered to the above five countries. WhatsApp will launch it in other countries in stages over the coming weeks.
Currently it is only offered to the above five countries. WhatsApp will launch it in other countries in stages over the coming weeks.
Source: WhatsApp
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